Abu Dhabi’s Tourism 365 and OACIS ME partner on digital solutions

Abu Dhabi’s Tourism 365 and OACIS ME partner on digital solutions

The entities will collaborate to manage passenger check-in and bag drop-off functions remotely

Tourism 365, the tourism development arm of the Abu Dhabi National Exhibitions Company (ADNEC) Group, has signed an exclusive five-year agreement with remote check-in solutions provider, OACIS ME.

The partnership provides Tourism 365 and its travel management subsidiary, Capital Travel, with exclusive representation rights in managing OACIS’ ‘off-airport’ check-in services in Abu Dhabi.

OACIS eliminates the check-in processes and offers travellers a seamless start to their journey, enhancing the overall travel experience. In addition, the company’s off-airport check-in technology has successfully empowered several airlines and many airports to significantly reduce the strain on their operational resources by managing passenger check-in and bag drop-off functions remotely.

The system also improves the travel experience for passengers who will have access to an intuitive mobile app to book services and track their luggage. Other benefits include easier group check-in processes and mobile app payments.

A signing ceremony took place at the Abu Dhabi National Exhibition Centre, where His Excellency Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence, praised the strategic agreement for its intent to add value for travellers to Abu Dhabi and enhance their experience by using cutting-edge technology.

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The agreement also involves Abu Dhabi-based carrier Etihad Airways and Abu Dhabi Airports Company (ADAC). 

Commenting on the signing, ADNEC managing director and group CEO Humaid Al Dhaheri said: “Signing this strategic partnership with OACIS is testament to our commitment to strengthening Abu Dhabi as an unmissable, vibrant and dynamic destination. This is a move that drives our strategic mission to diversify our business portfolio, to build on Abu Dhabi’s offerings and to unlock value for all travellers.

“By working with our partners and teams, ADNEC is able to fulfil its business strategy through the expansion of its services and development of its portfolio, enabling the continued growth of Abu Dhabi as a leading destination.”

Tourism 365 CEO Roula Jouny added: “We are delighted to collaborate with OACIS and look forward to a long-standing and fruitful alliance. OACIS provides state-of-the-art technology-first services that offer travellers innovative solutions and their proposition ultimately aligns with our values to strengthen Abu Dhabi’s position within the travel industry.”

Having marked a year of operations, this is the latest in a string of partnerships for Tourism 365 with organisations including Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and Etihad Holidays, as well as its debut participation at this year’s Arabian Travel Market.


OACIS ME chairman and CEO Titten Yohannan concluded: “Our exclusive partnership with Tourism 365 fortifies OACIS’s global standing as the leading off-airport check-in service provider and enhances our footprint in the Middle East region. We believe that our award winning off-airport check in services will usher in much-needed travel flexibility, safety assurances and peace of mind to air travellers from Abu Dhabi. Furthermore, we are excited to contribute to the goals of Tourism 365 in driving Abu Dhabi’s travel and tourism sector to new heights through this strategic partnership.”

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