Emirates to use biometric processing for international passengers at DXB

Emirates to use biometric processing for international passengers at DXB

Cutting-edge biometric technology will be used in place of standard check-in and boarding procedures

Emirates airline is now offering international travellers the opportunity to speed up their check-in experience with cutting-edge biometric technology.

Emirates airline and the General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) signed an agreement to facilitate the landmark development in passenger processing. 

Biometric recognition technologies and the GDRFA pre-populated biometric database will be used to identify travellers at multiple points in the airport. Travellers will be able to easily move through Dubai International Airport Terminal 3 Check-In, Lounges, Boarding and Immigration at speed as the AI systems recognise their unique facial features and link to their passport for instant identity verification. 

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Previously only enjoyed by UAE residents and GCC nationals, international passengers will be able to use the service in 2023 by providing official consent in a couple of clicks through the Emirates app, at Emirates self check-in kiosks, or in person at Emirates check-in desks.

The agreement improves the efficiency of passenger traffic procedures inside DXB's T3

The first agreement of its kind globally, the agreement improves the efficiency of passenger traffic procedures inside Dubai International Airport Terminal 3 for travellers transferring to connecting flights, as well as those who arrive in Dubai as their final destination.

The agreement was signed by His Excellency Lieutenant General Mohamed Ahmed Al Marri, Director General of GDRFA in Dubai, and Adel Al Redha, Emirates’ COO, in the presence of several senior officials.


Commenting on how the agreement, Lieutenant-General Mohammed Al-Marri said: “Dubai is one of the world’s most aspirational destinations, and 2022 has already seen more than 8 million tourists arrive in the city. We continue to support our key partners with best-in-class services as we strive for excellence, and innovation in positioning Dubai as the world’s leading business hub and tourism destination.”

Adel Al Redha added: “Emirates continually invests to improve customer experience and we thank the GDFRA for extending the bridges of cooperation, communication and coordination to add value to Emirates’ services and allow our international passengers to Fly Better.”

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