Etihad passengers can be ‘Verified to Fly’ in advance

The initiative allows passengers to arrive at the airport knowing they have met all essential requirements before their flight

Travellers flying with Etihad from Abu Dhabi can now validate their Covid-19 travel documents ahead of arriving at the airport.

The ‘Verified to Fly’ initiative allows passengers to arrive at the airport knowing they have met all essential requirements before their flight. The service aims to streamline the airport experience, with customers able to benefit from fast track check-in at the airport’s Verified to Fly desk.

Guests can sign up to the service by visiting the ‘Manage my Booking’ page on the carrier’s website, where they’ll find information on submitting Covid-19 documents required by their destination. Passengers will receive a ‘success’ email if they meet government requirements and will be asked to check-in online and download their boarding pass.

Travellers whose documents do not meet the criteria will be asked to resubmit or check their documents. Guests can also check their status at any time by visiting the same page.

The service is available for all guests departing from Abu Dhabi and will be rolled out to flights departing from Amman, Beirut, Dhaka and Manila soon, with the aim to introduce the service at other destinations going forward.

Etihad Aviation Group chief operating officer Mohammad Al Bulooki commented: “As Etihad continuously looks for innovative solutions to simplify the travel experience, Verified to Fly removes any guesswork from the equation and makes check-in faster. Guests have total peace of mind knowing that when they arrive at the airport, they have already met all Covid travel requirements”.

In another effort to streamline the travel experience, the airline recently launched an at-home check-in service.