Flydubai enhances passenger experience

Flydubai enhances passenger experience

The carrier’s redesigned offering reflects its commitment to meeting the changing travel needs of customers

Flydubai, the Dubai-based airline, is showcased the latest developments to its onboard experience at this year’s Arabian Travel Market (ATM) in Dubai.

The carrier’s redesigned offering reflects its commitment to meeting the changing needs of customers and their need to travel in a safe environment that minimises crew and passenger contact. Passengers who book a flight through will receive complimentary global cover for Covid-19 related costs to offer greater peace of mind when travelling.

Flydubai vice president, Inflight Product, Daniel Kerrison said: “The onset of the pandemic in 2020 has reshaped the way people travel and the way airlines operate. We have taken all necessary precautionary measures to safeguard our passengers and that meant doing things differently. We temporarily discontinued our onboard duty-free sales, altered the meal service to individually packed meals, disabled our touch screens and limited movement in the cabin. A year on, we have gradually and safely reintroduced some of the onboard services and continue to add new features to enhance our onboard experience.”

Flydubai has introduced a complimentary inflight entertainment streaming service to its fleet of Next-Generation Boeing 737-800 aircraft earlier in May. The new innovative digital streaming solution is offered by AIRTIME, the carrier’s WiFi connectivity provider.

Kerrison added: “Flydubai is committed to meeting the needs of its passengers. Inflight entertainment and WiFi connectivity have become an essential part of the travel experience. The new complimentary streaming service will enable more passengers to stay entertained for the duration of their flights. We will add more content in additional languages in the coming few months.”

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