Photography training will provide waiters with the skills to capture Hilton guests’ special moments on a smartphone
Hilton has launched an innovative initiative aimed at making sure that guests are able to record their special moments in the best way possible.
The hospitality operator’s newly launched Waitographer programme trains wait staff in smartphone photography so they can record guests’ celebrations with sharp, colourful and vibrant images with the correct composition.
Middle East photographer Roger Moukarzel has been enlisted to guide participating waiters through a rigorous workshop to hone their photographic skills
After completion of the training programme, team members will receive a certificate and a badge so that hotel guests can easily identify ‘waitographers’ while in a Hilton property and ask for their assistance when they wish to have their picture taken.
Photographer Roger Moukarzel trained the Hilton team
FOR MORE NEWS YOU CAN USE, SIGN UP FOR CONNECTING TRAVEL’S WEEKLY BULLETIN
Hilton vice president of F&B Strategy & Development, Europe Middle East and Africa, Emma Banks said: “Not only does the Waitographer scheme reinforce Hilton’s focus on empowering and up-skilling its team members, but it also ties in with our ambition to create human connections for guests during their stay. Our Waitographers are really excited to interact with guests and start snapping photos that will create memories that last forever.”
The Waitographer programme is up and running with almost 100 Hilton team members having already passed through Roger Moukarzel’s photography workshop, and more are scheduled to receive their training soon.
Currently only active in the UAE, the Waitographer workshops will roll out across the Hilton portfolio around the world via online training courses.
For more information, see www.youtube.com/watch?v=PpKEVha7H_8