Dubai introduces dedicated Accessible Travel & Tourism team

Dubai introduces dedicated Accessible Travel & Tourism team

The team aims to provide the best service for tourists with disabilities in the emirate

Dubai has continued its quest to become an inclusive destination with the launch of a dedicated Accessible Travel & Tourism team. 

The team comprises experts in the field who will work together to advise on improvements at airports, airlines, hotels, shopping centres and other tourist destinations to provide the best service for tourists with disabilities in the emirate.

Commenting on the launch, Dubai Airports deputy CEO and Accessibility leam leader Jamal Al Hai said: "Accessible tourism is an important sector for our national economy and it helps promote the rights of People of Determination to move around and travel without hassles and obstacles."

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Al Hai added: "The goal behind establishing the team is to put the authorities from the public and private sectors under one roof, to discuss the need to permanently improve facilities and services for tourists with disabilities. We'll be working on the agenda, having brainstorming sessions, exchanging opinions and identifying the achievements of each agency representing a field." 


According to the team’s general-coordinator Ghassan Suleiman Amhaz, tourists with disabilities make up roughly 10 to 15% of the world’s population, which equates to 150 million people annually.

The initiative was launched by Sheikh Ahmed bin Saeed Al Maktoum, president of Dubai Civil Aviation Authority, chairman of Dubai Airports and chairman and chief executive of Emirates Airline and Group, during a meeting of senior officials in both government agencies and private travel and tourism organisations.

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