Dubai Airports back to normal operations

DXB CEO "amazed" at the unwavering dedication of Dubai Airports employees

After the heaviest rainfall the UAE has experienced in 75 years Dubai International Airport (DXB) has returned to its normal flight schedule and is back to operating around 1,400 flight movements a day ahead of its recovery schedule.

The airport advisory states that guests should now arrive at their terminal only three hours ahead of their flight departure time to avoid unnecessary congestion and facilitate smoother operations.

Dubai Airports CEO Paul Griffiths said: “While certain challenges remain, including processing the baggage backlog, we are working closely with our service partners, but know there’s still more work to be done, and we thank guests for their patience while we work through this.”

“With roads in and around the airport 100% clear of water accumulation, our manpower, logistics and facilities are operating as usual again. To have the airport back up and running is no small feat; 2,155 flights were cancelled and 115 were diverted. We had to work closely with our airline partners and service providers to rework schedules, boost manpower and look after all those who had been disrupted."

A total of 31 flights were diverted to Dubai World Central (DWC). Although there were initial challenges in transporting supplies with road closures around DXB and DWC, more than 75,000 food packs were delivered to impacted travellers across both airports.

Griffiths concluded: “I’m continuously amazed with the unwavering dedication of our Dubai Airports employees, airline partners, government agencies, commercial partners and service partners. It has been the most challenging adverse weather event we’ve had to navigate, and our people and partners worked tirelessly to keep the operation running and to assist our guests.

“We’re deeply saddened by the ongoing impact of the heavy rainfall on affected communities and businesses across the UAE. We’re also supporting our own people who were badly affected by the weather and will continue to support wherever we can.”

For more information, visit www.dubaiairports.ae

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