Online access is available to passengers in all seat classes
Emirates has announced that all Emirates passengers in every class of travel can enjoy free inflight connectivity once they sign up to Emirates Skywards.
Skywards members, whether Blue, Silver, Gold or Platinum tier, travelling in any class – Economy, Premium Economy, Business or First Class – can access free app messaging.
Full internet access, including the ability to make transactions and surf and work online, is available to all Skywards members in Business Class and First Class, all Silver, Gold and Platinum Skywards members travelling in Business Class, and Platinum Skywards members in all classes.
The initiative started being rolled out in January 2023. The airline currently sees an average of 450,000 users per month. This represents a 30% increase of passenger use in 2023 versus the same period last year with almost 10% of all passengers using the complimentary onboard Wi-Fi.
Emirates SVP of Retail, IFE & Connectivity, Patrick Brannelly commented: "Emirates has persistently worked with our service providers to optimise and improve the connectivity experience. In March we delivered about 55% more data per customer session compared to early 2022, despite the number of sessions increasing by 68% in the same period.
"We will continue to work to invest in upgrades and enhancements, and our A350 aircraft will arrive with the next generation of satellite connectivity already equipped."
Emirates also announced that it will offer new high-speed inflight broadband, powered by Inmarsat’s GX Aviation, onboard 50 new Airbus A350 aircraft, which are scheduled to enter service in 2024.
Passengers simply need to join Emirates Skywards to access free Wi-Fi.