Etihad launches at home check-in service

Etihad launches at home check-in service

Customers can also purchase an at-home PCR test as part of the service 

Etihad Airways has launched a new at-home luggage check-in service in partnership with off-airport solutions provider Dubz.

The service can be scheduled between 8am and 8pm, up to seven hours before a flight. A check-in agent will arrive at the arranged time to check travel documents, complete the check-in process and collect the luggage. Seat selection can also be made at this time and extra baggage allowance can be purchased.

All non-transit Etihad Airways passengers using the at-home service can head straight to immigration once they arrive at Abu Dhabi International airport.

Home check-in packages start from AED220 for up to four bags, with additional bags costing AED40 per piece. Bag disinfection can also be added for an extra fee.

As part of the service, customers can also purchase an at-home PCR test. A certified nurse from LifeDx will conduct the test and results will be delivered by email and SMS within 24 and 48 hours.

Commenting on the service, Etihad Airways vice president of global airport, network and cargo operations John Wright said: “Etihad is continuously looking to enhance the travel experience and with this latest initiative, the airline is giving guests more convenient travel options.

“The home check-in service also limits human interaction at the airport as guests are able to head straight to immigration and avoid long lines at the airport.”

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