The new solution provides hotels with a secure and efficient check-in point for guests
SIHOT, a provider of modular hotel management software systems, has launched SIHOT.KIOSK to offer guests a seamless, fully digitised check-in experience while automating hotel operations.
The new solution provides hotels with a secure and efficient check-in point for guests, designed to bring greater efficiency while capturing all essential guest information. The SIHOT.KIOSK software, connected to SIHOT’s Property Management System, is accompanied by the Stellar TK-2130, a modular kiosk system that can be customised to the hotel’s brand and lobby interior.
SIHOT.KIOSK is designed for easy servicing and maintenance, and features a touch-screen monitor fitted with an antibacterial nano-coating with bacteriostatic and sterilising components to maintain hygiene and cleanliness.
The terminal has also been built to handle the check-out process, taking prepayment by credit or debit card, automatically booked and billed via SIHOT.KIOSK with the guest receiving an invoice to their nominated email address.
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Guests can use their booking confirmation details including reservation number, GDS or QR codes to complete the data requirements for check-in registration and confirm the hotel’s terms and conditions. SIHOT.KIOSK also features an AdriaScan ID reader for the immediate, automatic transfer of text-data from personal IDs and passports into the hotel management system. On completion of the registration process, the terminal generates a room key card for the guest.
Hotels can also earn ancillary revenue by offering upgrade options, presenting the guest with room details, including images and descriptions in various categories.
SIHOT executive board member Carsten Wernet said: “Guests are more digital savvy than ever before, and hotels need to ensure data is compliant and accessible. We’ve developed the kiosk system and terminal so hotels can tailor the check-in experience to each specific property to provide a full brand experience. We are continuously evolving our platforms to bring greater efficiencies to hotel operations so staff can focus on serving their guests rather than fulfilling processes. Hotels can benefit from our wide range of integrations to connect applications to elevate the guest experience.”
For more information, visit www.sihot.com